Barcos en un puerto deportivo con vistas al mar y la costa rocosa al fondo.
Botes amarrados en un muelle, con islas al fondo y cielo despejado.

Privacy Policy

Last update: February 11, 2026

1. Data Controller

The data controller is Antoni Lluís Coll Seguí, self-employed, operating under the commercial name Menurka, holiday rentals and the line Menurka Mare (hereinafter, “Menurka”).

• VAT number: 41736557K

• Address: Camí de Maó, 39 · 07760 Ciutadella de Menorca · Illes Balears · Spain

• Phone: +34 628 52 16 82

• Contact email (privacy): info@menurka.com

2. Types of Data We Process

Depending on the channel and service, Menurka may process the following categories of data:

• Identifying and contact data: name, email, phone, postal address, country, language of communication.

• Booking and stay/service data: booked accommodation or boat, stay dates, number of people, additional services, communications and incidents related to the booking.

• Billing and payment data: data necessary for issuing invoices and managing payments, advances/deposits, refunds, and bank reconciliations (complete card details, if applicable, are managed through secure external gateways).

• Data required by specific regulations: when necessary, identifying data of travelers or other data required by applicable regulations (e.g. administrative or tourist regulations), including data of minors if they are travelers and the regulation requires it.

3. Purposes of Processing

Menurka will process your personal data for the following purposes:

1. Management of inquiries and requests: respond to information, availability, and budget requests received through the website, email, phone, or messaging apps.

2. Booking management and contractual relationship: process bookings, modifications, cancellations, and all necessary operations to provide the booked accommodation/boat service or other contracted services.

3. Service provision and customer service: manage check-in, during the stay, incidents, claims, and operational communications related to the contracted services.

4. Economic and administrative management: issue and send invoices, manage payments, advances/deposits, refunds, reconciliations, accounting, and filing.

5. Compliance with legal obligations: Fulfill tax, accounting, and other legal obligations that apply, including, when necessary, those derived from tourist regulations and requirements of competent authorities.

6. Operational informative communications: send you communications related to the booking or the service (confirmations, reminders, arrival instructions, relevant information about the stay, incident notices, etc.).

7. Commercial communications (future): If in the future Menurka sends commercial communications or newsletters, it will only be done when there is a legal basis (mainly consent) and always with the possibility to unsubscribe at any time.

4. Legal Basis of Processing

The legal bases legitimizing the processing of your personal data are:

• Performance of a contract or application of pre-contractual measures: to manage requests, bookings, and the provision of contracted services.

• Compliance with legal obligations: to meet tax, accounting, and other obligations arising from applicable regulations.

• Legitimate interests of Menurka: for internal administrative management, operational security, fraud prevention, and service improvement, always considering your rights and freedoms and offering opposition mechanisms when necessary.

• Consent: in those processing activities not based on the aforementioned bases (for example, future commercial communications), explicit consent will be requested and can be revoked at any time.

5. Data Retention Periods

Personal data will be retained:

• While the contractual relationship is in place and/or is necessary for the stated purposes.

• Subsequently, for the periods required by tax, accounting, administrative regulations, and prescription periods of possible liabilities.

• Data processed to comply with specific obligations (e.g. those arising from tourism or security regulations, if applicable) will be kept for the strictly necessary periods in accordance with such regulations and applicable prescription periods.

6. Data Recipients

Your data may be disclosed, when necessary, to:

• Technological and management services providers, acting as data processors, for the provision of services necessary for booking management, billing, communication, and storage. This includes, for example:

• Booking management platforms and ERP/PMS operated by Roomdoo/Odoo.

• Email services, connectivity, and hosting provided by third parties like InfoTelecom Networks.

• Email and cloud storage tools such as Google Workspace.

• IT support and maintenance providers, like Món Informàtic or other companies that may access Menurka systems or equipment for support tasks, also acting as data processors under corresponding contracts.

• Tax and advisory services firms, like Boschpons, for proper fiscal and accounting management, when necessary.

• Financial institutions and payment gateways (e.g. BBVA, CaixaBank, Sabadell, Stripe, Mollie) for managing payments, refunds, and bank reconciliations.

• Tourism intermediary platforms (OTAs) like Booking.com, Airbnb, or other similar platforms, when bookings, payments, or part of the management is done through them.

• Public administrations, courts, and competent authorities when there is a legal obligation or requirement that demands it.

Under no circumstances will Menurka transfer your personal data to third parties for commercial purposes unrelated to the services offered by Menurka.

7. International Data Transfers

Certain technological or service providers may process data outside the European Economic Area. In these cases, Menurka will adopt the appropriate safeguards required by regulations (e.g. adequacy decisions, standard contractual clauses, or other mechanisms provided by the GDPR) to ensure an equivalent level of protection.

8. Rights of Data Subjects

You can exercise at any time the following rights, in the cases and to the extent established by regulations:

• Right of access to your personal data.

• Right of rectification of inaccurate or incomplete data.

• Right of erasure (right to be forgotten) when data is no longer necessary for the purposes for which it was collected, among other reasons.

• Right of objection to processing, in certain circumstances.

Right of restriction of processing.

• Right to data portability when technically feasible.

To exercise these rights, you can send a request to:

• Email: info@menurka.com

• Postal address: Camí de Maó, 39 · 07760 Ciutadella de Menorca · Illes Balears · Spain

Stating the right you wish to exercise and attaching a copy of a valid document proving your identity, when necessary.

Also, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with current regulations.

9. Privacy Policy Updates

This Privacy Policy may be updated to adapt to legislative changes, supervisory authority criteria, or changes in Menurka’s services. In case of relevant changes, Menurka may communicate it through this website and, when necessary, through other contact methods.